• Brydge Capital

How to keep employee happiness at an all-time high

Quality staff are the lifeblood of any business, but SMEs are especially reliant on competent workers. The question is, when you’re unable to pay top dollar, how do you keep those people happy?

Here are some great strategies for retaining and nurturing top talent.


Be relaxed about vacation time

Reed Hastings of Netflix fame has a famously relaxed approach to employee vacations, and his company’s policy on the issue is a mere five words long. It goes: “Act in Netflix’s best interest.”


In other words, take as much holiday time as you need to so long as it’ll benefit the business in the long run.


Or, to put it another way: Don’t take liberties, but do prioritize your wellbeing.

The beauty of the system is that it empowers staff while freeing you from the hassle of managing every aspect of their day-to-day lives.


After all, if a billion-dollar, 6,000-strong company can throw the rulebook out the window, there’s no reason you can’t either.


Embrace flexible working

If, from time to time, people want to work from home, let them. Gone are the days of needing everyone in the same space at the same time. Apps like Slack, Skype and Trello ensure people stay on the same collective page, and conference calling is always an option too.


Provided the work is getting delivered on time, there’s no reason to force staff to come in every day of the week.


In fact, studies show that people often work better in a space they’re comfortable in.


Give employees a vested interest in your success

When the 9-5 routine kicks in and the paycheck stays the same, even the hardest workers will start to find their enthusiasm waning.


As a small business owner, you might not be in a position to ramp up an employee’s salary, but you can give them an equity stake in the business. This secures their buy-in and also means they’re more likely to burn the midnight oil in the quest for shared success.


Don’t micromanage

What’s the best way to dissuade quality employees from working to their strengths Micromanaging them.


Micromanagers are insecure leaders who believe their way is the only path to success.


But in reality, we all have our unique ways of working - and there’s no one clear route forward.


Provide best-in-class tools and equipment

This should go without saying, but to get the best out of staff, make sure they’ve got access to the equipment they need to soar.


Be consistent

It’s human nature to get along with some people better than others, but no one likes a boss who has obvious favorites. To maintain harmony and unity, treat everyone the same, and remember that you’re a boss first and foremost - not a friend.

The investment in knowledge pays the best interest.

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